Privacy Notice
Welcome to the Go Guru Ltd privacy notice (“Policy”).
Go Guru Ltd respects your privacy and is committed to protecting your personal data. This notice will inform you as to how we look after your personal data, including when you visit our website (regardless of where you visit it from), and tells you about your data protection rights and how the law protects you.
1. This Notice
Purpose of this Privacy Notice
This notice aims to provide you with information on how Go Guru Ltd collects and processes your personal data, including any data we collect when you interact with us through our various online channels (such as our website at www.goguruhq.com, our Expert Network, or via any other products and services we offer) and offline (such as over the telephone, in meetings, or at events).
Our website, products, and services are not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this notice along with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This notice supplements other notices and privacy policies and is not intended to override them.
Go Guru Ltd is a Data Controller
Go Guru Ltd is the controller responsible for all personal data we process from and about you through our various online and offline channels (collectively referred to as the “Company,” "we," "us," or "our" in this Notice).
Changes to the Privacy Notice and Your Duty to Inform Us of Changes
We keep this notice under regular review. This version was last updated on 05/09/2024.
We may update our notice from time to time. We will notify you of any changes by posting the updated notice on this page. Changes to this notice are effective when posted on this page. In some cases, we may also actively notify you of specific data handling activities or significant changes to this notice, as required by law.
It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us or update this information directly where possible. From time to time, we may ask you to confirm the accuracy of the personal data we process about you.
Contact Details
If you have any questions about this notice or our data protection practices, please contact us using the following details:
Full name of legal entity: Go Guru Ltd
Email address: privacy@goguruhq.com
Postal address:20 Wenlock Road, London, N1 7GU, England .
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to resolve your concerns before you approach the ICO, so please contact us in the first instance.
2. What Personal Data Do We Collect?
Personal data refers to any information relating to an identified or identifiable individual. We collect personal data about three main types of individuals:
Industry Experts: You have agreed to our Expert Terms and Conditions and we have presented your background to at least one of our Clients.
Clients: You have a contract in place with us to consult with Industry Experts via our platform or services.
Prospects: You have been contacted by a Go Guru Ltd employee offering consulting services.
Types of Personal Data Collected
Industry Experts: Name, work history, contact details, employment and biographical information, banking information, technical data (IP address, browser type), profile photo, interaction data (recordings, transcripts).
Clients: Name, contact details, technical data (IP address, login data), marketing and communications data, interaction data (recordings, transcripts).
Prospects: Name, work history, contact details.
3. Why Do We Collect Your Data?
Experts: We collect expert data to facilitate the performance of the Expert Terms and Conditions you have consented to.
Prospects: We collect prospect data to contact you about consulting opportunities.
Clients: We collect client data to fulfill our contractual obligations to you. You can withdraw your consent at any time by contacting us at privacy@goguruhq.com.
4. How Is Your Personal Data Collected?
We collect personal data through:
Direct interactions: Forms, contracts, correspondence (post, phone, email).
Automated interactions: Browsing activity (using cookies, server logs).
Third-party sources: Public platforms (e.g, LinkedIn) and technical data providers.
5. How We Use Your Personal Data
We process your data based on the following legal grounds:
Legitimate interests: For research, identity verification, fraud detection, performance improvements, and marketing.
Contract performance: To verify your identity, manage engagements, and provide services.
Legal obligations: To comply with government or law enforcement requests.
Consent: For specific activities where you have expressly agreed.
6. Disclosures of Your Personal Data
We may share your personal data with:
Independent contractors: For project-related work.
Service providers: For managing operations (e.g., hosting, payments, transcripts).
Clients: To facilitate project engagements.
Legal authorities: When required by law.
7. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. Only employees, agents, contractors, and third parties with a legitimate business need will have access to your personal data.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and business purposes.
In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. All these rights may be limited. Relevant exemptions are included in GDPR, UK GDPR and the Data Protection Act 2018. We will inform you of any relevant exemptions we rely upon when responding to any requests you make.
You have rights under data protection laws, including:
Access: Request a copy of your personal data.
Correction: Request corrections to incomplete or inaccurate data.
Erasure: Request deletion of your personal data.
Object: Object to processing based on legitimate interests.
Restriction: Request restricted processing of your personal data.
Transfer: Request a copy of your data in a structured, machine-readable format.
10. Contact Us
If you have any questions or wish to exercise your legal rights, please contact us at privacy@goguruhq.com.
Welcome to the Go Guru Ltd privacy notice (“Policy”).
Go Guru Ltd respects your privacy and is committed to protecting your personal data. This notice will inform you as to how we look after your personal data, including when you visit our website (regardless of where you visit it from), and tells you about your data protection rights and how the law protects you.
1. This Notice
Purpose of this Privacy Notice
This notice aims to provide you with information on how Go Guru Ltd collects and processes your personal data, including any data we collect when you interact with us through our various online channels (such as our website at www.goguruhq.com, our Expert Network, or via any other products and services we offer) and offline (such as over the telephone, in meetings, or at events).
Our website, products, and services are not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this notice along with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you, so that you are fully aware of how and why we are using your data. This notice supplements other notices and privacy policies and is not intended to override them.
Go Guru Ltd is a Data Controller
Go Guru Ltd is the controller responsible for all personal data we process from and about you through our various online and offline channels (collectively referred to as the “Company,” "we," "us," or "our" in this Notice).
Changes to the Privacy Notice and Your Duty to Inform Us of Changes
We keep this notice under regular review. This version was last updated on 05/09/2024.
We may update our notice from time to time. We will notify you of any changes by posting the updated notice on this page. Changes to this notice are effective when posted on this page. In some cases, we may also actively notify you of specific data handling activities or significant changes to this notice, as required by law.
It is important that the personal data we hold about you is accurate and current. Please inform us if your personal data changes during your relationship with us or update this information directly where possible. From time to time, we may ask you to confirm the accuracy of the personal data we process about you.
Contact Details
If you have any questions about this notice or our data protection practices, please contact us using the following details:
Full name of legal entity: Go Guru Ltd
Email address: privacy@goguruhq.com
Postal address:20 Wenlock Road, London, N1 7GU, England .
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we would appreciate the opportunity to resolve your concerns before you approach the ICO, so please contact us in the first instance.
2. What Personal Data Do We Collect?
Personal data refers to any information relating to an identified or identifiable individual. We collect personal data about three main types of individuals:
Industry Experts: You have agreed to our Expert Terms and Conditions and we have presented your background to at least one of our Clients.
Clients: You have a contract in place with us to consult with Industry Experts via our platform or services.
Prospects: You have been contacted by a Go Guru Ltd employee offering consulting services.
Types of Personal Data Collected
Industry Experts: Name, work history, contact details, employment and biographical information, banking information, technical data (IP address, browser type), profile photo, interaction data (recordings, transcripts).
Clients: Name, contact details, technical data (IP address, login data), marketing and communications data, interaction data (recordings, transcripts).
Prospects: Name, work history, contact details.
3. Why Do We Collect Your Data?
Experts: We collect expert data to facilitate the performance of the Expert Terms and Conditions you have consented to.
Prospects: We collect prospect data to contact you about consulting opportunities.
Clients: We collect client data to fulfill our contractual obligations to you. You can withdraw your consent at any time by contacting us at privacy@goguruhq.com.
4. How Is Your Personal Data Collected?
We collect personal data through:
Direct interactions: Forms, contracts, correspondence (post, phone, email).
Automated interactions: Browsing activity (using cookies, server logs).
Third-party sources: Public platforms (e.g, LinkedIn) and technical data providers.
5. How We Use Your Personal Data
We process your data based on the following legal grounds:
Legitimate interests: For research, identity verification, fraud detection, performance improvements, and marketing.
Contract performance: To verify your identity, manage engagements, and provide services.
Legal obligations: To comply with government or law enforcement requests.
Consent: For specific activities where you have expressly agreed.
6. Disclosures of Your Personal Data
We may share your personal data with:
Independent contractors: For project-related work.
Service providers: For managing operations (e.g., hosting, payments, transcripts).
Clients: To facilitate project engagements.
Legal authorities: When required by law.
7. Data Security
We take appropriate security measures to protect your personal data from unauthorized access, disclosure, or loss. Only employees, agents, contractors, and third parties with a legitimate business need will have access to your personal data.
8. Data Retention
We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including legal, regulatory, and business purposes.
In some circumstances, we will anonymise your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
9. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data. All these rights may be limited. Relevant exemptions are included in GDPR, UK GDPR and the Data Protection Act 2018. We will inform you of any relevant exemptions we rely upon when responding to any requests you make.
You have rights under data protection laws, including:
Access: Request a copy of your personal data.
Correction: Request corrections to incomplete or inaccurate data.
Erasure: Request deletion of your personal data.
Object: Object to processing based on legitimate interests.
Restriction: Request restricted processing of your personal data.
Transfer: Request a copy of your data in a structured, machine-readable format.
10. Contact Us
If you have any questions or wish to exercise your legal rights, please contact us at privacy@goguruhq.com.
